Masterclock TCR1000 Dokumentacja Pobierz pdf (Strona 93)

Masterclock, Inc.



phone(USAandCanada):1‐800‐940‐2248|phone(international):+1‐636‐724‐3666

email:[email protected]|online:www.masterclock.com



Ifyouarehavingaproblemwithanyofourmerchandise,

aquickcalltoourservicedepartmentwilltypicallysolveit.



Ifyouwishtoreturnmerchandise,pleasedownloadandfilloutthe

appropriateRMA(ReturnMerchandiseAuthorization)PDFformat

left.AMasterclockRMAnumber

isrequired.AFTER30DAYSALLSALES

AREFINAL

Pleasecallaheadtomakearrangements:

RMAPhone(636)724‐3666;RMAFax(636)724‐3776

OurRMApolicyisstraightforwardandisbasedonseveralbasic

premises:

Anitemcanbereturned,subjecttoseveralbasicrequirementsunder

our

30‐daySatisfactionGuarantee.

1.Ifanitemfailswithinthewarrantyperiodwewillrepairandreturn

itfreightprepaid.

2.Ifanitemisoutsidethewarrantyperiodandrequiresrepairwewill

inspect,repairandreturntheitemtoyouforareasonablecharge

fortheworkand

thecostforfreight.

3.Ifyouthinkanitemorsystemisnotworkingproperlyweexpect

youtoreadtheinstructionmanual,talktoourcustomerservice

departmentandmakeareasonableefforttoresolvetheproblem

4.Ifyoureturnanitemtousforrepairor

"becauseitdoesn'twork"

andtheitemisfoundtoworkproperlythenwewillchargeyouan

"Analysis/Inspection"chargeplusthereturnfreight.

5.TheaboveRMArequestformsandtheRMApolicesandprocedures

(atright)areintendedtoclarifyrules,preventmisunderstanding

andtoexpeditethe

resolutionofproblems.

Anyreturnedmerchandisemustbepackedintheoriginalshipping

containerandpackingmaterialcompletewithallinstructionbooklets

andaccessories,befreeofanyblemishesandshownosignsof

damage.

Pleasedonotshipitemsbackforrepairwithaccessories,unless

accessoriesaresuspectedto

bethecauseoftheproblemorunless

instructedtodosobycustomerservice.Ifcustomerreturnssuchor

otherextraitemsnotspecifiedwhenrequestingRMAnumberonRMA

RequestFormcustomerherebyreleasesMasterclockfromany

responsibilityregardinglossordamageofthoseitems.



Warranty─

Seeourcomplete

warrantystatementinyourproductmanual,oron

thewebhere,

orrequestacopybymailorfax.



10.2

Information

Return Merchandise Policy

DomesticRMAPolicy&Form

InternationalRMAPolicy&Form

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